The "can't click on password reset" problem apparently happens to lots of people lately. I finally tried it on IE 11 and it worked. But not on any other browser, which is concerning. That said, I got my password reset and can log in and comment now! It's a wakeup call for LJ, though, as far as I'm concerned.

It's still out there and a lot of people still use it, since it's on older computers and a lot of companies don't want to change what works. So to speak. Also it came with the computer in almost all cases.

The email address issue is an important one, though, because LJ will only send a reset password request to the one on file. The support board basically says "Staff can't access this at all so don't ask, it's completely automated." And the support board is full of people saying how that email address is gone/terminated/forgotten and they really just want to get into their account but it's no longer possible.