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PSA: New computer etc

And unfortunately for me, LJ now thinks I'm a complete imposter and won't even sent me "lost password" emails. So this may be the final cord cutting for LJ, since I won't be able to log in or comment freely. We shall see.

This entry was originally posted at https://laridian.dreamwidth.org/2906592.html. Please comment there using OpenID.

Comments

( 4 comments — Leave a comment )
ringsandcoffee
Jun. 9th, 2018 04:00 am (UTC)
Oh no! I hope you can reset it.

I should make a habit of checking DW.
laridian
Jun. 9th, 2018 07:38 pm (UTC)
The "can't click on password reset" problem apparently happens to lots of people lately. I finally tried it on IE 11 and it worked. But not on any other browser, which is concerning. That said, I got my password reset and can log in and comment now! It's a wakeup call for LJ, though, as far as I'm concerned.
ringsandcoffee
Jun. 10th, 2018 12:34 am (UTC)
LJ does not recognize the email address I've used since the beginning. Well it did send me a notification last week that someone posted for the first time in a month. It claimed my email provider was the problem. Otherwise, I now rely on my LJ inbox for any notifications.

I thought IE was obsolete a few years ago, but it's the only browser we're allowed to use at work.
laridian
Jun. 10th, 2018 01:35 pm (UTC)
It's still out there and a lot of people still use it, since it's on older computers and a lot of companies don't want to change what works. So to speak. Also it came with the computer in almost all cases.

The email address issue is an important one, though, because LJ will only send a reset password request to the one on file. The support board basically says "Staff can't access this at all so don't ask, it's completely automated." And the support board is full of people saying how that email address is gone/terminated/forgotten and they really just want to get into their account but it's no longer possible.

( 4 comments — Leave a comment )

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